We're here to help you with all your dental plan questions and concerns. Our support team is available 24/7.
Speak directly with a customer service representative
1-800-CIGNA24
Available 24 hours a day, 7 days a week
Chat with our support team in real-time
Instant Support
Average response time: under 2 minutes
Send us your questions via email
support@cigna.com
Response within 24 hours
We'll call you at your preferred time
Your Schedule
Choose your preferred time slot
You can search for in-network dentists using our online provider directory or by calling customer service at 1-800-CIGNA24. Simply enter your ZIP code and select your plan type to see available providers in your area.
DHMO plans typically cover preventive care at 100%, including cleanings, exams, and X-rays. Basic and major restorative services are covered at fixed copay amounts. Coverage varies by plan level, so check your specific plan documents for detailed benefits.
With DHMO plans, you typically don't need to submit claims. You simply pay your copay at the time of service to your in-network dentist. The dentist handles the claim submission directly with Cigna.
Yes, you can change your primary care dentist at any time by calling customer service or logging into your member portal online. Changes typically take effect within 24-48 hours.
For dental emergencies, contact your primary care dentist first. If they're unavailable, call our 24-hour customer service line for guidance on finding emergency dental care in your area.
Access your account, view benefits, and manage your plan online
Download our mobile app for on-the-go access to your benefits
Download important forms and access your plan documents
Find dentists and specialists in your network quickly